October 2013, [Vol 22 Issue 9]

Features

Visualizing knowledge

Modern knowledge visualization tools may have started as simple drawing tools, but they have evolved into collaborative environments that help teams share information effectively, develop shared mental models and provide context in a way no other tool can....

DAM: Go with the flow

"Clients often approach us believing they have an asset management problem, but they really have a creative workflow problem that is more significant. We routinely reset the conversation to focus on workflow with asset management as part of the overall dialog."

E-commerce buys into KM

"If you're handling 100,000 orders a year, even 10 cents an order can make a huge difference."

The key to information governance success: Start small

If you try to "boil the ocean," people freeze up because it is a big cultural change, consultants say.

Today's applications are saying to content: "Don't just sit there, do something!"

There is a new desire to author once and have reusability throughout multiple sites or channels. From a marketing perspective, it makes sense to streamline the process because that enhances productivity as well as effectiveness.

News Analysis

Oreos and Edward Snowden: The coming crisis for companies

...the fact remains that after less than three months on the job, Edward Snowden used a thumb drive and an anonymous e-mail account to substantially subvert the national security apparatus of the United States of America. The balance of power has shifted from the institution to the individual...

Psycho-cognitive search- A steroid for KM?

David Weinberger

The history of technology

The history of technology is not just the history of technology. It takes more than technology to explain technology.

The Future of the Future

An uncommon view of collaborative competencies

"How do you get the most from working together as a team?"